What is the E28A General Investment KITAS?
The E28A General Investment KITAS is the updated version of the former C314 Investment KITAS, restructured under Indonesia’s new visa classification system.
It is a 2-year limited stay permit specifically designed for foreign investors engaged in business operations, investment activities, or company ownership in Indonesia—particularly through a PT PMA (Foreign-Owned Company).
Key Features of the E28A KITAS:
✅ 2-Year Validity with no annual renewal required
✅ Based on active investment or shareholder roles (not salaried employment)
✅ Allows for multiple re-entry during its validity period
✅ No need for a separate Work Permit (IMTA) if not actively employed
✅ Grants eligibility to apply for a Family KITAS (E31) for spouse and children
✅ Permits travel, tourism, and social visits (friends or family) within Indonesia
✅ Allows enrollment in study programs when registered under the Multiple Activity Stay Permit scheme
Bring Your Family Along
With an approved E28A KITAS, your spouse and children can join you in Indonesia by applying for the E31 Family KITAS, which aligns with the same validity period.
This KITAS offers flexibility for investors who want to reside, manage their business interests, and enjoy personal freedom while staying in Indonesia.
Can I Work with an E28A General Investment KITAS?
No, holders of the E28A General Investment KITAS are not allowed to perform employment outside the permitted scope of their investment role.
You may act as a shareholder, commissioner, or director in your PT PMA, but you cannot engage in salaried work or freelance activities that are not explicitly permitted under the investment classification.
Can I Apply for the E28A KITAS While in Indonesia?
If you are currently in Indonesia with: Visa on Arrival (VOA) or C1 Tourist Visa
👉 You must complete an offshore application process (commonly referred to as a “visa run”).
You can remain in Indonesia until your current visa expires. Then, you simply fly out and return on the same day using your new E28A KITAS.
Price for the E28A General Investment KITAS – 2 Years
Service | Cost |
Standard KITAS (2 Years) | IDR 17,500,000 |
Express Processing Option | + IDR 2,000,000 |
Express service reduces processing time significantly.
Prices apply when using your own PT PMA as sponsor.
Required Documents for E28A KITAS Application
Personal Documents
✅ Color scan of passport main page & cover (valid ≥ 12 months, min. 2 empty pages)
✅ Uncropped, full-color passport photo or scan
✅ Selfie or formal photo (any background)
✅ Residential address in Indonesia
Company Documents (from PT PMA)
✅ Deed of Establishment & Amendments (if applicable)
✅ SK KUMHAM – Ministry of Law & Human Rights approval
✅ NIB (Nomor Induk Berusaha)
✅ NPWP – Company tax number
✅ OSS Business Licenses (NIB, Standard Certificate, etc.)
✅ Profil Perseroan – Company profile (ask your notary)
✅ Digital Company Stamp (soft copy)
✅ Digital Letterhead (soft copy)
Processing Time
Service | Processing Time |
Standard Processing | Up to 14 calendar days |
Express Service | 3–4 business days |
Changing Your Residential Address (While KITAS Is Active)
If you move to a new location in Indonesia:
- Notify Visvasa Global Services of your new address
- Obtain a Domicile Letter from your new Banjar (village office)
- Submit the updated Domicile Letter for KITAS renewal or update
Keeping your records accurate ensures your KITAS remains valid and avoids complications with immigration.
Accepted Payment Methods
💳 Credit Card 3% additional charge applies. Request payment link.
❌ Not accepted: PayPal, International Bank Transfer (due to fees and delays)
🧾 Paying from an Indonesian Company account? A 2% tax applies if you report the expense.
Process of Making E28 General Investment Kitas
Register your PMA
First, we will register your PMA on the visa online system.
Submit your E-KITAS
Once the user setup is complete, we will promptly submit your E-KITAS application. You can expect to receive your E-KITAS within a maximum of 2 weeks. However, please note that processing times may be longer if there are errors or system maintenance by immigration. If you need your E-KITAS faster, you can opt for our EXPRESS process for an additional charge of IDR 2,000,000 with processing times reduced to 3-4 business days.
Enter within 90 days
Upon receiving your E-KITAS, you have 90 days to enter Indonesia from the date it was issued. If you do not plan to enter Indonesia within this period, you will need to re-apply for an E-KITAS.
Report arrival to us
Upon your arrival in Indonesia, please contact us to report your KITAS and arrival. You must do this within 30 days of your arrival and provide your physical passport. You can either drop it off at our office (with pick-up available upon request at least 2 days in advance)
KITAS ready
Once we have received your passport, we will handle the submission of your passport and KITAS documents to Immigration. We will prepare all necessary documents. You will receive a schedule for your photo appointment within 7 business days (though this may take longer if there are system issues at the immigration office). We will notify you of the schedule via Whatsapp. After completing the biometrics registration, your passport and KITAS e-card will be ready within 5 business days.